Casino Manager

Our client is a digital services provider operating within the iGaming field. We are looking for a Casino Manager to lead operations, drive player engagement, and ensure operational excellence.

Responsibilities:

• Develop and implement strategies to maximize revenue, profitability, and customer satisfaction while maintaining regulatory compliance.
• Partner with marketing, finance, and other departments to create promotional activities and events that drive customer engagement and revenue growth.
• Stay updated on industry trends, new gaming technologies, and regulatory changes to maintain a competitive edge.
• Monitor performance metrics, analyze results, and suggest improvements to achieve key business objectives.
• Plan, evaluate, and enhance business processes to improve efficiency and quality across operations.
• Lead, develop, and motivate team members to maintain productivity, engagement, and operational success.
• Establish and maintain strong relationships with customers and partners, identifying opportunities for collaboration and business growth.
• Oversee product and service quality control, ensuring the best possible player experience.
• Manage the execution of briefs and projects in collaboration with internal and external stakeholders.
• Prepare reports for management to track strategic accomplishments and support informed decision-making.

Requirements:

• At least 5 years of experience in a similar role, with a proven track record of leading successful casino operations.
• Ability to manage and lead a team of professionals, motivating and developing talent.
• Previous experience in Igaming is a must
• An analytical mindset with a problem-solving attitude and creativity to propose competitive product strategies.
• Strong written and verbal communication in English (Advanced level).
• Capable of working in a fast-paced environment and managing multiple tasks efficiently.
• Familiarity with Microsoft Office Suite, especially Excel.
• Understanding of business processes, supervision, sales, and financial management.
• Exceptional attention to detail and a goal-oriented mindset, with outstanding networking and negotiation skills.

What is on offer?

• Work in a fast-paced, dynamic environment with a passionate and collaborative team.
• Opportunities for growth and professional development.
• Competitive salary and performance-based incentives.