Casino Product Executive

Our client, a well known digital services provider, operating within the iGaming industry is expanding its team and seeking to recruit a Casino Product Executive.

The Casino Product Manager is responsible for the performance, optimisation, and operational management of the casino product. This role ensures a competitive, engaging, and well-maintained casino offering by coordinating game releases, managing provider relationships, analysing product performance, and supporting promotional initiatives to drive player engagement and revenue growth.

Responsibilities:

• Oversee and coordinate the release of new casino games across the platform
• Manage relationships with game providers and ensure smooth integration and operations
• Coordinate promotional campaigns and activities with game providers.
• Monitor provider performance and track key performance metrics.
• Communicate and manage provider downtimes, maintenance windows, or technical issues.
• Manage and optimise the casino lobby layout to improve game visibility and player engagement.
• Ensure the casino product remains competitive by monitoring industry trends and game performance.
• Work closely with internal teams to enhance the overall player experience.
• Collaborate with the CRM team to plan and executive casino-related promotions, tournaments, and campaigns.
• Support promotional strategies aimed at increasing player retention, activity, and revenue.
• Produce daily, weekly and monthly reports analysing casino performance metrics.
• Monitor game performance, player engagement, and revenue trendes.
• Identify optimisation opportunities through data analysis and provide actionable insights.
• Reconcile monthly casino provider invoices and verify billing accuracy.
• Track financial performance and support forecasting and budgeting activities related to the casino product.
• Liasie with the F&R teams to investigate suspicious player behaviour or abuse.
• Coordinate with game providers and technical teams to resolve game-related issues or technical faults.
• Ensure casino operations comply with regulatory and internal compliance requirements.

Requirements:

• 2+ years of experience in a casino product, casino operations, or strategic iGaming role
• Experience in casino product management
• Strong analytical and organizational skills with teh ability to interpret performance data
• Proficiency in Excel and/or Google Sheets for reporting and analysis
• Knowledge of CRM tools, casino platforms and casino games
• Ability to coordinate and collaborate with multiple internal and external teams
• Excellent communication and stakeholder management skills
• Strong attention to detail, discipline and structured approach to processes
• Creative and open mindset with the ability to identify product improvement opportunities