Customer Service Officer (Bungalow)

Our esteemed client, an established MNC, is searching for a Guest Services Executive (Reservations):

Job Responsibilities:

• Handle phone and walk-in inquiries related to bookings and reservations
• Provide guests with essential information including property rules, emergency contacts, and check-in/out procedures
• Manage guest arrivals and departures to ensure a smooth and pleasant experience
• Collect payments for accommodation and facility usage accurately
• Perform daily cash tallying and reconcile with revenue collection reports
• Prepare and raise billing requests when necessary
• Track and follow up on lost-and-found items
• Generate and share daily check-in reports with relevant teams (e.g. security and housekeeping)
• Monitor and replenish front desk stationery supplies
• Record and submit monthly usage readings for photocopiers or other equipment

Job Requirements:

• Minimum GCE N Level or equivalent with at least 1 year of relevant experience
• Customer service oriented with a friendly and professional demeanor
• Strong interpersonal and communication skills
  
• Honest, reliable, and detail-oriented
• Willing to work shifts, including weekends and public holidays

Additional Information:

• Salary: Up to SGD 2,500 +AWS +VB
• Working Location: Changi
• Working Hours: 5-day work week, Mon to Sun
• Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8pm
• Staff transport provided at Tanah Merah MRT station

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jqxr8w4x3@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)