About the job 63XX74X5 中泰双语客户协调员|泰国
我们正在协助一家国际物流企业,为其位于曼谷的团队招聘一名
双语客户服务 / 客户协调专员(国际物流)。
该岗位为长期全职、现场办公职位,主要负责国际货代业务中的客户对接、运输协调以及内部沟通工作。
岗位职责:
- 作为客户主要对接窗口,负责日常沟通与服务协调
- 配合内部操作团队,支持国际物流运输流程的顺利执行
- 跟进运输进度,及时回应客户需求并妥善处理相关问题
- 协调公司内部相关职能,确保货运安排高效、有序
- 维护良好的客户关系,持续提升服务质量
岗位要求:
- 大专及以上学历,国际物流或相关专业优先
- 3 年以上国际物流 / 货代行业相关工作经验(客户服务、客户协调经验优先)
- 中文(普通话)及泰语听说读写流利,具备英语能力者优先
- 具备良好的沟通能力、协调能力及良好的客户服务意识
- 工作细致、有责任感,能够适应一定节奏的工作环境
- 目前常住泰国,可接受曼谷现场办公
我们提供:
- 稳定、长期的发展机会
- 具备市场竞争力的薪酬方案(年薪约 CN¥200,000 - CN¥250,000.00,具体根据经验而定)
- 规范、有支持的团队工作环境
- 国际物流行业的实务经验积累
候选人信息将严格保密处理。
We are a professional recruitment consultancy supporting an established international logistics company in hiring a Bilingual Customer Service / Account Coordination professional for its Bangkok-based operations.
This is a long-term, on-site position focused on customer communication, shipment coordination, and internal collaboration within international freight forwarding operations.
Key Responsibilities
- Act as the main point of contact for assigned customers, handling daily communication and service coordination
- Support end-to-end shipment processes by working closely with internal operational teams
- Track shipment progress, follow up on customer requests, and resolve issues in a timely and professional manner
- Coordinate across relevant internal functions to ensure smooth execution of logistics activities
- Maintain strong customer relationships and contribute to service quality improvement
Requirements:
- College degree or above; major in International Logistics or a related field is preferred
- Minimum 3 years of experience in international logistics or freight forwarding, preferably in customer service or account coordination roles
- Fluent in Mandarin Chinese and Thai (spoken and written); English proficiency is an advantage
- Strong communication skills with a customer-focused and solution-oriented mindset
- Well-organized, detail-oriented, and able to manage multiple tasks effectively
- Currently based in Thailand and open to a full-time, on-site role in Bangkok
Whats Offered:
- A stable, long-term career opportunity within an established logistics organization
- Competitive salary package in the range of CN¥200,000 - CN¥250,000.00 / year , aligned with market standards and experience level
- Structured team environment with clear responsibilities
- Exposure to international freight forwarding operations
All applications will be treated with strict confidentiality.