Customer Service Representative

We are seeking individuals who have both strong conversational English and Customer Service Skills.

Responsibilities:

• Provide exceptional customer support, resolving issues promptly and efficiently.
• Escalate customers to US Support when needed.
• Assisting customers in navigating the platform (technical support)
• Collaborate with the team to maintain a positive and efficient work environment.
• Be a key player and ensuring customer satisfaction and loyalty.

Qualifications:

• Minimum of 4 years' experience Customer Service, Technical Support, or Service Industry
• Excellent in conversational English skills
• Proficiency in MS Excel and MS Word
• Experience in handling retention efforts is an additional plus.

How to Apply:

If you meet the qualifications and are ready to make an impact, send us your resume and an impressive cover letter highlighting your customer service experience to josa@processwithturnkey.com