People (HR) Business Analyst

JOB PURPOSE

The ideal candidate he responsible for driving data-driven HR decision-making by managing HR systems, payroll data, workforce analytics, and HR projects. The role will ensure accuracy, efficiency, and insights across HR operations, enabling the business to optimize people costs, and performance.

KEY JOB ROLES & RESPONSIBILITIES

Payroll & HRIS Management

• Administer HRIS and time & attendance systems, ensuring integration with payroll.
• Ensure data integrity, accuracy, and compliance across HR systems.
• Partner with IT and vendors to implement system upgrades, integrations, and new functionalities.
• Train HR staff and end-users on system features and best practices.
• Manage end-to-end payroll data for high-volume, multi-location employees (factory, sales, distribution, and head office).
• Ensure accurate processing of complex payroll elements such as shifts, overtime, night premiums, allowances, commissions, deductions, and bonuses.
• Partner with Finance to ensure payroll and HR cost accuracy, GL mapping, and variance analysis.
• Manage payroll audits, statutory deductions, and compliance with local labor and tax regulations.

HR Analytics & Reporting

• Develop and maintain HR dashboards and reports (headcount, turnover, absenteeism, people costs, productivity, diversity metrics, etc.).
• Provide analytical insights to support workforce planning, talent decisions, and cost optimization.
• Track HR KPIs and trends, highlighting risks and opportunities to HR and leadership teams.
• Ensure data accuracy, consistency, and governance across all HR reports.

HR Projects & Process Improvement

• Lead and support HR transformation projects (HRIS implementations, payroll optimization, performance management, engagement surveys, automation initiatives).
• Conduct process mapping, gap analysis, and continuous improvement initiatives across HR operations.
• Coordinate project plans, timelines, stakeholders, and change management activities.
• Measure project outcomes and ensure alignment with business objectives.

Workforce Planning & Business Support

• Partner with HR Business Partners and business leaders to support manpower planning and organizational design initiatives.
• Analyze workforce costs, productivity, and capacity to inform budgeting and forecasting.
• Support annual HR cycles (performance reviews, compensation reviews, promotions, bonus analysis).

Data Governance & Compliance

• Ensure HR data confidentiality, security, and compliance with data protection regulations.
• Support internal and external audits related to payroll, HR systems, and employee data.
• Establish data standards, documentation, and controls across HR systems.

Stakeholder & Vendor Management

• Liaise with HR technology vendors, payroll service providers, and consultants.
• Translate business and HR requirements into system and data solutions.
• Train HR and line managers on HR systems, reports, and self-service tools.

KEY PERFORMANCE INDICATORS

• Payroll accuracy and timeliness
• HR data accuracy and reporting turnaround time
• Adoption and effectiveness of HR systems
• Delivery of HR projects on time and within scope
• Quality of HR insights supporting business decisions

EXPERIENCE & ACADEMIC REQUIREMENTS

• Bachelors degree in HR, Business Administration, Economics, Statistics, or a related field.
• 3–6 years experience in HR analytics, HRIS, payroll, or HR operations roles.
• Hands-on experience managing payroll and HR systems.
• Strong analytical, data management, and problem-solving skills.

KEY SKILLS & COMPETENCY REQUIREMENTS

• HRIS & payroll systems expertise (e.g., SAP, Oracle, Workday, SeamlessHR, Xceed 365, or similar).
• Advanced Excel skills: Power BI or other data visualization tools is an advantage.
• Strong project management and process improvement capability.
• High attention to detail and data integrity.
• Excellent stakeholder management and communication skills.
• Strong business acumen with an operations mindset
• High attention to detail and control orientation
• Ability to work under pressure and tight timelines
• Collaborative, structured, and solution-driven
• High integrity and confidentiality