Administrator

Main Purpose of Job

Ensure the correct supply of parts to internal and external customers with due regard of inbound and outbound processes and maintaining pre-defined stock levels and protocols.

Responsibilities:

• Parts sales to the workshop (internal parts sales) and customers (external parts sales)
• Quote internal and external customers ensuring due diligence and following up on orders
• Parts interpretation as per workshop technician/customer requests
• Accurately identify, record and report customers current, short, medium and long term needs for quotation, and to promote the sale of parts
• Actively interact with necessary technical, commercial and sales personnel in order to ensure that quotations are accurate and that client receives excellent service
• Monitor, record and report customers purchasing trends in order to optimise our sales, develop relationships and to optimise our gross margins where possible
• Oversee the efficient control of the internal parts sales store
• Assist with stock taking process
• Manage vehicle off road orders
• Place and track daily parts orders from DAF PDC and other suppliers
• Back order control
• Process workshop orders
• Document control for invoice and courier waybills
• Parts picking and packing

Required Qualifications/Experience

Grade 12 or equivalent

A minimum of 3-5 years in a parts sales/warehouse environment essential

Internal sales &/or parts experience, including parts identification

Experience in warehouse duties essential

Automate experience advantageous

Key Competencies/Skills

Computer literate

Must be bilingual

Ability to communicate at all levels within the organisation

Must be able to work under pressure

Ability to solve problems with minimal supervision

Ability to work independently