Operations Support Strategic Partner (Solar Business)

Position: Operations Support Strategic Partner (Solar Business)

Location: Remote

Full-Time | US Time Zone | Long-Term Role

We are seeking a proactive and process-driven Operations Support Strategic Partner (SP) to work directly with the owner of a growing solar sales and installation company. This role is ideal for someone who enjoys building systems, supporting multiple departments, and helping a business scale through strong operations and documentation.

Youll play a key role in streamlining workflows, improving efficiency, and offloading operational tasks from the owner.

Key Responsibilities

• Provide administrative and operations support across 6+ departments (permitting, invoicing, scheduling, documentation, customer communication, etc.)
• Help create, update, and follow Standard Operating Procedures (SOPs) for recurring tasks
• Handle document creation, data entry, contract prep, proposals, and customer emails

Manage back-office processes including:

• Permitting paperwork
• Invoicing subcontractors (e.g., roofers)
• Coordinating with third-party engineers
• Managing website and inbound leads
• Support onboarding and transitions to new software tools and workflows
• Work closely with the owner to identify tasks for delegation and take ownership of outcomes
• Suggest process improvements based on prior operations experience

Ideal Candidate Profile

• Proven experience as an Operations Support, Operations Specialist, or Admin Partner
• Strong multitasking and organizational skills across multiple business functions
• Comfortable working with and improving SOP-driven processes
• Adaptable to changing systems, tools, and procedures
• Proficient with business tools: CRM, project management, docs, spreadsheets
• Excellent written and spoken English
• Background in solar, construction, or field services is a plus

Nice to Have

• Knowledge of solar permitting and invoicing processes
• Experience supporting small business owners or startups
• Ability to recommend and implement workflow and tool improvements

Reporting Structure

You will report directly to the business owner and act as a trusted partner in building scalable, efficient operations.

Why This Role?

• Long-term, full-time opportunity
• Direct partnership with business owner
• Opportunity to build systems from the ground up
• High impact role in a growing renewable energy business