Business Systems & Innovation Manager (MM)

Business Systems & Innovation Manager 

Build and continuously improve the systems, technology, and processes that help green sweep become a smarter, more scalable company. Working directly with the CEO, you'll turn ideas into reality by designing, implementing, documenting, and optimizing the tools and workflows that power our business.

Responsibilities

* Lead special projects from concept through implementation.

* Design, build, and improve business systems, workflows, and automations.

* Implement and optimize software platforms including CRMs, Al tools, and operational systems.

* Configure workflows, pipelines, forms, dashboards, and automations within our technology stack.

* Evaluate software and eliminate redundancies across systems.

* Build and maintain our internal Al knowledge base and documentation library.

* Create SOPs, training materials, and implementation guides to ensure successful adoption.

* Identify inefficiencies and recommend technology-driven solutions.

* Manage cross-functional projects including onboarding, recruiting, client retention, sales systems, and leadership initiatives.

* Partner with outside vendors while taking ownership of the technical implementation whenever possible.

What Success Looks Like

* New systems are implemented successfully and adopted by the team.

* Manual work is replaced with efficient workflows and automation.

* Company knowledge is organized, searchable, and current.

* Software platforms work together with minimal redundancy.

* Projects move from idea to execution with minimal CEO involvement.

* Green sweep becomes increasingly efficient, scalable, and innovative.

We're Looking for Someone Who

* Loves building systems and solving complex problems.

* Learns new software quickly and embraces Al.

* Enjoys rolling up their sleeves to implement technology, not just manage projects.

* Is highly organized, curious, and self-directed.

* Thinks in processes and continuous improvement.

* Takes ownership and follows projects through to completion.

Preferred Experience

Business systems implementation Al tools Go High Level CRM administration Workflow automation Trainual or knowledge management platforms Notion Zapier/Make Process improvement SOP development Project management Home Service Business Experience.