Integration Support Specialist

Position: Integration Support Specialist

Full-Time | US EST Hours | Remote



Your Role

• Lead CRM migration and system projects
• Manage timelines, tasks, and team coordination using Smartsheet
• Handle data cleaning, mapping, and migration
• Provide support for CRM/ERP systems
• Troubleshoot issues and manage tickets via Zoho Desk
• Ensure data accuracy and system integrity

Key Responsibilities

• Project planning and execution
• Data management and quality control
• System support and troubleshooting
• Cross-team communication and coordination
• Continuous process and workflow improvement

Required Skills

• Strong project management experience (Smartsheet preferred)
• Experience with CRM systems and data migration
• Detail-oriented and highly organized
• Excellent communication skills (written & verbal)
• Proactive and accountable
• Comfortable using AI tools (e.g., Microsoft Copilot)

Tech Stack

• AccuLynx & ServiceTitan
• Smartsheet
• Zoho Desk
• Microsoft Copilot & AI tools

What Success Looks Like

• Smooth and accurate CRM migration
• Clean, well-managed data systems
• Efficient project execution
• Fast and effective issue resolution

What We Value Most

Ownership, attention to detail, and proactive communication.