Strategic Partner (Marketing, Sales & Admin) – Pressure Washing Business

Job Title: Strategic Partner (Marketing, Sales & Admin) – Pressure Washing Business

Location: Remote

About the Role

We're a growing pressure washing business looking for a reliable, detail-oriented Virtual Assistant who can support marketing, lead generation, customer service, and daily operations. This is a wear many hats role perfect for someone proactive, organized, and comfortable communicating with U.S.-based customers.

Key Responsibilities

1. Marketing & Lead Generation

• Manage Facebook group marketing:

  • Post ads in local Facebook groups using a provided posting schedule

  • Follow guidelines to avoid flags or bans

• Assist with social media content and posting

• Help create newsletters and occasional blog content

• Upload before/after job photos

• Research and build lead lists of local commercial prospects (e.g., restaurants, gas stations, retail chains)

• Conduct cold outreach via email and/or phone

• Follow up consistently with leads

• Send mass email and SMS campaigns to past customers (seasonal promotions)

2. Customer Service & Sales Support

• Answer inbound calls and assist customers professionally

• Follow up with leads to nurture and convert them into customers

• Support sales efforts and help close jobs

• Maintain strong, friendly communication with customers

• Must have a clear speaking voice with minimal accent for U.S. clients

3. Admin & Operations

• Schedule jobs and manage calendar

• Create and send estimates and invoices

• Work within CRM (Quote IQ) to manage leads and customers

• Maintain organized spreadsheets and data

• Assist with basic accounts payable/receivable

• Provide general administrative support as needed

Requirements

• Strong English communication skills (spoken and written)

• Experience with customer service and/or sales support

• Familiarity with social media marketing (especially Facebook groups)

• Comfortable with cold outreach (email and phone)

• Organized, detail-oriented, and proactive

• Experience with CRMs (or ability to learn quickly)

• Reliable internet and quiet work environment

Nice to Have

• Experience in home services (pressure washing, landscaping, etc.)

• Basic knowledge of email marketing tools

• Experience with bookkeeping or financial admin tasks

What We're Looking For

Someone dependable who can grow with the business, take initiative, and handle a mix of marketing, customer communication, and operations.