Executive Assistant (RK)

Position: Executive Assistant
Location: Remote | Full-Time (40 Hours/Week)

We are looking for a highly organized, proactive, and process-driven Executive Assistant to provide strong administrative and operational support. This role is ideal for someone who thrives in fast-paced environments, takes ownership, and can help create structure, accountability, and operational efficiency across the business.

The ideal candidate is detail-oriented, dependable, tech-savvy, and capable of growing alongside the company while helping remove operational bottlenecks from leadership.

Key Responsibilities:

Calendar, Time & Accountability Management

• Manage calendars, schedules, and meeting coordination
• Ensure meetings, appointments, and deadlines are not missed
• Proactively provide reminders and keep leadership organized and on schedule

Inbox & Communication Management

• Manage and organize incoming emails and communications
• Triage operational updates, proposals, logistics, and administrative requests
• Escalate only high-level decisions requiring leadership attention
• Maintain organized communication workflows and follow-ups

Administrative & Operations Support

• Handle operational overflow and administrative projects
• Assist with compliance-related tasks, registrations, certifications, documentation, and related administrative processes
• Prevent operational bottlenecks by owning follow-through and task completion

SOPs, Systems & Documentation

• Create, organize, and improve SOPs and workflows
• Build onboarding checklists, process documentation, and training materials
• Document systems and operational procedures as processes evolve
• Assist with KPI tracking and operational organization

CRM & Operational Systems

• Work daily inside CRM platforms such as ServiceTitan, JobNimbus, or similar systems
• Execute process-driven administrative and operational tasks
• Participate in ongoing systems and CRM training to continuously improve efficiency

Presentation & Reporting Support

• Build and maintain professional PowerPoint presentations and weekly meeting decks
• Assist with internal reporting, meeting preparation, and organizational communication

Requirements:

• Strong Executive Assistant, Operations, or Administrative experience
• Excellent organizational and time-management skills
• Strong written and verbal English communication
• Highly proactive with strong accountability and follow-through
• Detail-oriented and process-driven
• Comfortable managing multiple priorities simultaneously
• Experience with CRM systems such as ServiceTitan, JobNimbus, or similar platforms preferred
• Strong proficiency in Google Workspace and Microsoft Office/PowerPoint

What We're Looking For:

• Someone who takes initiative and solves problems independently
• A highly reliable team member who creates structure and accountability
• A professional who can handle sensitive information with discretion
• Someone capable of helping leadership stay focused on growth and high-level priorities
• A long-term partner who can grow with the business and continuously improve systems and operations