Strategic Partner Admin – Lawn & Landscape

• Position: Strategic Partner Admin – Lawn & Landscape

Location: Remote

Are you organized, proactive, and experienced in Lawn & Landscape CRM systems (such as LMN or similar platforms)? Were looking for a Strategic Partner Admin who can support daily operations and serve as the central hub for scheduling, communication, and workflow management.

If you thrive in a fast-paced service environment and enjoy keeping projects, schedules, and people aligned — this role is for you.

What Youll Do

• Administrative & Operational Support
•  Handle daily admin tasks including scheduling, customer updates, invoicing, and documentation
• Maintain job workflows and service records inside the CRM
• Prepare proposals, quotes, and service agreements
  
• Manage emails, messages, and phone communication professionally

Scheduling & Coordination

• Coordinate schedules for crews, subcontractors, and routes
• Communicate job details and expectations clearly to field teams

• Help optimize routes and scheduling efficiency
  
  

Client & Contractor Communication

• Act as a primary point of contact for client questions and service updates
• Manage follow-ups, reschedules, inbound calls, and service changes
• Escalate concerns when necessary and maintain professional communication

Financial & Administrative Processes

• Assist with invoicing, payments, and tracking job costs
• Track materials, expenses, and subcontractor billing
• Help prepare weekly or monthly reports as needed
  

Quality & Process Management

• Ensure accurate job notes, documentation, and records
• Monitor open jobs and pending follow-ups
• Support improvements to operational processes and workflows
  

Qualifications

Required:
2+ years of admin or operations support experience
Experience using Lawn & Landscape CRM systems (Jobber, LMN or similar tools)
Strong communication and organizational skills
Skilled in scheduling and workflow management
Excellent attention to detail and ability to multitask

Preferred:
Experience in lawn care, landscaping, or home service industries
Background supporting field teams or subcontractors
Experience improving systems and processes

Key Traits for Success
Proactive and solutions-focused
Reliable with strong time management
Professional in client and contractor communication
Independent worker who collaborates well
Relationship-builder who keeps operations running smoothly