Sales & Admin Virtual Assistant (Lighting Industry - KU)

Position: Sales & Admin Virtual Assistant (Lighting Industry)
Location: Remote

We are looking for a highly organized and proactive Sales & Admin Virtual Assistant to support operations in the lighting industry. This is a phone-forward role focused on handling inbound leads, managing estimates, and keeping the sales pipeline and schedule running smoothly—especially during peak seasons.

The ideal candidate is confident on the phone, detail-oriented, and capable of managing a high volume of customer interactions while maintaining excellent service.

Key Responsibilities:

Lead Handling & Sales Support

• Answer inbound calls and respond to website leads for:
  • Christmas lighting
  • Permanent lighting
• Handle and deliver estimates for Christmas and permanent lighting (phone/online-based, not in person)
• Pre-qualify leads for in-person landscape lighting estimates
• Schedule appointments for landscape lighting consultations

Admin & Scheduling

• Manage scheduling and general administrative tasks for lighting services
• Create and send estimates and invoices
• Follow up on sent estimates to increase close rates
• Re-engage past clients (especially from previous seasons)
• Perform upsell follow-ups and maintain ongoing client communication throughout the year

Seasonal Operations Support

• Handle higher workload during peak Christmas season, including:
  • Efficient scheduling of installs and tear-downs
  • Coordinating jobs and timelines with the team

Systems & Tools

• Work within Jobber (CRM) for job tracking, scheduling, and client management
• Potentially complete training for lighting-specific sales and estimating processes

Requirements:

• Strong experience in sales support, customer service, or virtual assistance
• Excellent phone communication skills with a confident, natural-sounding voice
• Ability to build rapport and sound professional, as if working in a local office environment
• Clear speaking style with minimal accent or intonation that could impact call quality
• Highly organized with strong multitasking and time-management abilities
• Experience using Jobber or similar CRM systems is a plus
• Ability to handle high call and task volume, especially during seasonal peaks
• Quick learner with the ability to understand and adapt to the lighting industry

We are looking for someone who can take ownership of the front-end sales process, manage leads efficiently, and keep operations running smoothly so the team can focus on production and growth.