Data Entry Specialist

We are seeking a meticulous and detail-oriented Data Entry Specialist to join our team. This position offers an opportunity to gain hands-on experience in structured data management, marketing operations, Salesforce CRM workflows, and reporting systems. 

Responsibilities

Primary Responsibility: Data Entry & CRM Management (75% of Time):

• Lead Data Management: Accurately input, validate, and manage structured lead data from multiple sources into Salesforce, ensuring data integrity, consistency, and usability for downstream campaigns.
• Automation & Process Flows: Map, build, test, and refine automation and data workflows to streamline processes and reduce manual errors.
• Data Entry Excellence: Enter information into computerized information systems with a strong emphasis on precision and accuracy.
• Verification & Review: Thoroughly review and verify input against source documents for accuracy and completeness, making necessary corrections.
• Document Management: Maintain document master files for backup and verification purposes, ensuring all records are well-organized and up-to-date.
• Data Reporting: Run queries, validate outputs, and generate reports to support campaign execution, performance analysis, and decision-making.
• Data Quality & Troubleshooting: Identify, investigate, and resolve data inconsistencies or errors across systems; proactively flag upstream issues that could impact campaign execution or reporting accuracy.

Minimum Qualifications

• Two years of data entry, data operations, or related technical experience or equivalent coursework (e.g., information systems, analytics, computer science, business analytics; one year of education can be substituted for two years of related work experience).
• Proficiency in the use of data entry equipment and demonstrated human relation and effective communication skills are also required.
• The hiring department may require a minimum typing ability.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Highly detail-oriented with strong organizational skills.
• Critical thinking and problem-solving abilities, with a willingness to ask questions and suggest improvements.
• Comfortable participating in virtual meetings for training and guidance.
• Advanced Excel skills (e.g., lookups, pivot tables, structured formulas)
• Comfort working with structured or relational data
• Experience with Salesforce or other CRM systems
• Ability to work independently within systems-based workflows
• Exposure to databases, automation tools, or light scripting (SQL, Python, R) a plus