Patient Care Coordinator

Position: Patient Care Coordinator

Job Description:

We are seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing support and assistance to our clients throughout their window and door contracting process. This is a full-time, on-site position that requires excellent communication skills, strong organizational abilities, and a passion for helping others.

Key Responsibilities:

- Serve as the main point of contact for clients throughout their window and door contracting process

- Communicate with clients to gather necessary information and answer any questions or concerns they may have

- Schedule appointments and coordinate with our team of contractors to ensure timely and efficient completion of projects

- Maintain accurate and organized client records and documentation

- Collaborate with our sales team to provide accurate quotes and estimates to clients

- Act as a liaison between clients and our contractors to ensure all expectations are met and any issues are resolved in a timely manner

- Provide exceptional customer service and address any client inquiries or complaints in a professional and timely manner

- Stay up-to-date on industry trends, products, and services to better assist clients and provide them with the best options for their needs

- Assist with administrative tasks and other duties as assigned by management

Qualifications:

- High school diploma or equivalent; some college coursework preferred

- Previous experience in customer service or administrative role preferred

- Excellent communication skills, both written and verbal

- Strong organizational and time-management abilities

- Ability to work well under pressure and handle multiple tasks simultaneously

- Proficient in Microsoft Office and other relevant software

- Knowledge of the window and door industry is a plus

- Compassionate and empathetic attitude towards clients and their needs

- Ability to work independently and as part of a team

- Must be able to work on-site and have reliable transportation

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company. If you are passionate about providing exceptional customer service and making a positive impact on our clients' experiences, we encourage you to apply for this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.