Job Openings Director Pharmacy Operations

About the job Director Pharmacy Operations

Join Our Team as a Pharmacy Operations Director

Are you a seasoned leader with a passion for optimizing pharmacy operations? We're seeking a dynamic Pharmacy Operations Director to spearhead the efficiency and quality of our pharmacy department. In this pivotal role, you'll collaborate closely with patients, healthcare providers, and client partners, leveraging your expertise to drive success in a high-volume pharmacy environment.

Key Responsibilities:

Pharmacy Operational Management:

- Direct and optimize both frontend and backend pharmacy operations, ensuring seamless daily activities.

- Innovate and refine operational workflows to enhance efficiency and maintain top-tier employee performance.

- Utilize key performance indicators (KPIs) to pinpoint improvement opportunities and implement strategic solutions.

- Ensure strict compliance with regulatory requirements and industry standards.

Team Leadership:

- Lead and mentor pharmacy staff, fostering a culture of collaboration and excellence.

- Provide comprehensive training and development initiatives for personnel growth.

- Develop workforce management tools to ensure optimal staffing levels and utilization.

- Conduct performance evaluations and address any performance issues proactively.

Strategic Planning:

- Collaborate with executive leadership to develop and execute strategic plans aligned with organizational goals.

- Contribute insights on industry trends and advancements to inform strategic decision-making.

Budget Management:

- Develop and oversee the pharmacy budget, ensuring financial objectives are met.

- Implement cost-saving measures while upholding the quality of pharmaceutical services.

- Manage policies and procedures related to inventory, prescription processing, and more.

Quality Assurance:

- Establish and maintain rigorous quality assurance processes to uphold the accuracy and safety of pharmaceutical services.

- Drive continuous improvement initiatives to elevate the quality of pharmacy operations.

- Ensure compliance with legal and ethical guidelines, safeguarding patient confidentiality.


- Maintain professionalism in all internal and client-facing interactions.

- Serve as the main point of contact for pharmacy operations with internal teams and external clients.

- Facilitate the implementation of new business opportunities, providing valuable feedback and insights.


- Leverage pharmacy management software and technology to streamline operations.

- Evaluate and implement strategies to enhance automation and efficiency.

- Ensure proficient use of pharmacy management systems and other software tools.

Must-Have Requirements:

- Bachelor's or advanced degree in Pharmacy or a related field (PharmD preferred).

- Minimum 7 years of proven experience in pharmacy operations management and/or delivery operations.

- 5 years of experience in the healthcare industry.

- Current, unrestricted KY Pharmacist License.

- Previous personnel/team management experience.

- Additional state licensure preferred.

- Strong leadership and interpersonal skills.

- Knowledge of healthcare regulations and accreditation standards.

- Excellent organizational and problem-solving abilities.

- Flexibility to travel as needed.

This position is onsite in the beautiful Louisville, KY metro area. Relocation package is available for the right candidate!

If you embody service excellence, possess a strategic mindset, and thrive in a dynamic environment, we want to hear from you! Join us in revolutionizing pharmacy operations and delivering exceptional care to our community. Apply now!