BPO - BigCommerce Product Listing Specialist | E-commerce Catalog Specialist (Hybrid Setup)

Do you ever find yourself frustrated at an online shop because of blurry photos, missing details, or just weird descriptions? You might just say, I can organize this online shop way better. Well, this is your chance.

Unity Communications is looking for a detail-driven remote BigCommerce Product Poster to take the shopping experience to the next level. In this role, you'll help keep our clients digital storefront running at its best. You'll ensure listings are accurate, engaging, and optimized for customers.

Ready to show online shops how its really done-dun-dun? Apply today!

How You Spend Your Eight Hours

• Pricing Updates: Develop and execute a standardized strategy to keep product pricing current across 100 suppliers who update prices one to four times annually, working with varied formats (PDFs, Excel sheets, websites).

• Product Listing Management: Create, update, and optimize product listings on BigCommerce, including titles, descriptions, specifications, categories, and literature attachments.

• Content Optimization: Write compelling, SEO-friendly product descriptions in bulk. Scrape and refine poor-quality supplier data (PDFs, Excel sheets, websites) using AI tools, and then import into BigCommerce following strict guidelines.

• Data Management: Organize, clean, and prepare product data (SKUs, prices, attributes) with Excel and AI for bulk uploads/imports.

• Image and Media Handling: Upload and optimize product images, videos, and PDF catalogs to meet BigCommerce standards.

• Category Management: Assign products to appropriate categories and ensure accurate inventory data.

• Quality Control: Audit and review product listings for accuracy, consistency, and completeness, correcting errors as needed.

What You Must Possess

• Proven experience managing product content on BigCommerce (listings, bulk uploads, category management)

• At least a year of e-commerce product management experience or similar experience

• Advanced Microsoft Excel skills (pivot tables, VLOOKUP, data cleaning, CSV handling)

• Strong attention to detail and organizational skills

• Excellent written communication for crafting SEO-optimized product descriptions

• Familiarity with e-commerce best practices, including SEO and product categorization

• Ability to work independently and manage multiple tasks in a remote setup

• Reliable internet connection and a capable computer

• Familiarity with BigCommerces backend and CSV import/export processes

What You Shall Receive

• VL/SL credits upon regularization

• Friendly and supportive work culture

• Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

• Full-time position

• Monday to Friday, night shift

Why Join Our Company

You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.