Helpdesk Consultant

What You'll Do

• Provide first level contact and resolve customer issues
• Escalate complex cases to the next support level
  
• Guide customers through troubleshooting steps
• Ensure timely follow-up on all enquiries
• Maintain accurate documentation and case closure

All you need to know 

• Attractive Salary Package up to RM 3.8k
• Comprehensive benefits (Allowance + Bonus)
• Structured career progression
• International exposure
• Enjoy work life balance with 5 working days

Ideal Candidates 

• Experience in customer service or helpdesk support is a plus
• Fresh graduates are welcome to apply
• Willing to work in Setia Indah area