RPO - Presales Consultant

Analyze the market, run focus groups and craft pitches for Sales Officers. The Pre-Sales Consultant/Technical Consultant serve as technology experts on their specific solution portfolio/vertical/area and may act as sales support for Sales Officers throughout the entire sales process.

• Initiates communication with prospective customers, partners, and partners customers and collates detailed information to determine if their technical and business requirements is met by ITG ITM Technology solutions; presents ITM solutions to prospect customers with standard alone, unified, and integrated solutions.
• Conducts solution presentation, solution demonstration and attends conference events.
• Sets the tone and direction of companies technology; Structures and produces compelling sales proposals and technical documentation, outlining the business benefits to the client.
• Conducts PoC/PoV and creates/fulfills ToR or the same for customers as necessary to complete the quote or proposal.
• Conducts technical training to ITG and Partners for customers, when needed
• Creates System Requirement Specifications or Technical Documentation as needed to fulfill the sales quotation or proposal.
• Monitors and assesses technology updates and releases; Identifies, accesses and investigates high risk, high return technologies possessing potential application within existing businesses or for creating new businesses
• Identifies and assigns an internal or external (partner) workforce that has
  corresponding skill sets to meet the customer requirement.
• Fulfills required service by the clients in the absence of the Technical Sales Officer; assists and guides the Head of Support in terms of decision-making and support fulfillment in the absence of Service Desk Engineer.
• Identifies and recommends ad-hoc Implementation Engineer replacement from internal resources; identifies and recommends an ad-hoc Project Manager replacement from internal resources should incumbent be unavailable.

Educational Background

• Must be graduate of Computer Engineering, Computer Science, or any IT-
  related position
• Must have the necessary certification for the service or product being
  handled

Skills

• Ability to translate requirements into technical specifications/design
• Ability to conduct design reviews with both user and technical personnel
• Highly developed presentation and report generation skills
• Knowledgeable in AWS, Cloud, Network and Security, CRM -  ServiceNow, Zoho, or Zendesk

Work Experience

• Preferably with at least five (5) years of related work experience in technical consultant or presales