Pega Consultant

Working Day     :  Monday to Friday

Working Hour   : 9:00 am. to 6:00 pm.

Annual Leave   :  12 Contract /14 - Permanent

Medical Leave  : 14

Travelling Required  : No

Nationality   :  Preferred Malaysian. Other nationality is also acceptable but must be currently resides in Malaysia. 

 

Employee Benefit/Medical/MC Yes

Closing Date 30-Jun-20

Degree in Computer Science, Engineering Disciplines or equivalent technical certification or experience

Professional Qualification and/or Regulatory, Licensing requirements  

No

 

Required Competencies and Skills 

• 5+ years of general IT application/system development or production support

• 3+ years of Pega and/or Enterprise CRM application development, production configuration and release, and maintenance

• Added advantage with experience in Enterprise CRM application, framework, and BPM tool design and support, including supporting applications in the Banking Industry

• Added advantage with strong technical knowledge on Pega PRPC 7.1 .x

• Strong technical knowledge (3+ years of experience) in Consulting in areas of Pega/CRM development and design General experience with Pega creating flows, defining rules, creating classes, developing templates, streams, data pages, activities, and UI’s in PRPC

• Should have involved in development of min 2 PRPC projects or Enterprise CRM application

• Ability to translate client needs into solutions & functional requirements.

• Proven ability to work in cross-functional teams towards mutual success

• General experience with all aspects of SDLC including requirements analysis, design, design reviews, software development, software testing, design and coding peer review, operational roll-out and application maintenance

• Experience in architecture design role is an added advantage

• Great communication skills with good analytical skills and problem solving mindset

• Able to follow up with external teams to drive action items to completion

• Self-confidence and experience in a consulting, client-facing role

• Assist and provide production support for all designs and perform tests on application.

• Perform all tests on production applications and prepare recovery procedures for the application and provide upgrade to same.

• Coordinate with IT groups and external vendors and ensure effective application services to ensure reliability of all applications.

• Analyze all business processes and ensure compliance to all controlled processes according to business requirement.

• Monitor and provide support to workflows and provide expert knowledge on all workflow designs.

• Provide operational support to all production practices.

• Develop and maintain professional relationships with all teams.

• Monitor all alerts and escalate all issues for all procedures and systems.

• Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.

• Ensure compliance to IT standards, SDLC standards, policies and procedures

• Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.