Business Analyst (Mid-Level)

Responsibilities

• Gather requirements from users and translate them into clear functional descriptions.
• Assist in documenting user stories, acceptance criteria, and system workflows.
• Map AS-IS and TO-BE processes, especially in systems involving operational data, sensors, forms, monitoring, or multi-agency workflows.
• Validate information with SMEs and ensure requirements are complete and consistent.
• Support documentation of data flows, integration points, and user roles.
• Prepare diagrams and simple modelling outputs for review.
• Work with senior analysts and developers to clarify workflows and logic.

Requirements

• 2-4 years experience as Business Analyst.
• Experience with data-heavy systems, reporting platforms, or dashboard-based solutions preferred.
• Exposure to government/public-sector IT projects is an advantage.
• Strong analytical, communication, and documentation skills.
• Degree in IT, Business IT, or equivalent.