Sales Manager

Job Summary 

Seeking a results-driven and customer-focused Sales Manager to drive business growth by acquiring new clients while managing and expanding relationships with existing accounts. The successful candidate will identify sales opportunities, develop strategic account plans, negotiate contracts, and deliver tailored solutions that meet clients' business needs. This role requires a proactive individual with strong communication, negotiation, and account management skills who is passionate about achieving sales targets and building long-term client partnerships.



Key Responsibilities 

Sales & Business Development 

• Identify, prospect, and secure new business opportunities through networking, referrals, cold calling, and other sales activities. 
• Generate revenue by selling, upselling, and cross-selling products and solutions. 
• Develop and execute account plans to achieve monthly, quarterly, and annual sales targets. 
• Build and maintain a healthy sales pipeline and convert prospects into long-term customers. 
• Meet or exceed assigned sales quotas and revenue goals. 

Client Relationship Management 

• Build and maintain strong, long-term relationships with existing clients. 
• Serve as the primary point of contact for customer inquiries and account-related matters. 
• Understand clients' business objectives, challenges, and requirements to recommend suitable solutions. 
• Ensure high levels of customer satisfaction and retention through proactive account management. 

Contract & Commercial Management 

• Negotiate pricing, commercial terms, contracts, and service agreements with clients. 
• Ensure compliance with agreed contractual terms and conditions by both parties. 
• Coordinate with internal teams to ensure smooth project delivery and customer satisfaction.

Additional Responsibilities 

Product Knowledge 

• Maintain up-to-date knowledge of products, services, and solutions. 
• Conduct or arrange product presentations, demonstrations, and solution briefings for clients. 

Market Research 

• Monitor industry trends, competitor activities, and market developments. 
• Identify new business opportunities and emerging customer needs. 

Sales Analysis 

• Analyze sales performance, customer data, and market insights to identify opportunities for growth. 
• Provide recommendations to improve sales performance and customer engagement. 

Customer Feedback 

• Gather customer feedback and communicate insights to relevant internal departments. 
• Resolve customer concerns promptly and maintain strong customer satisfaction.

Reporting 

• Prepare weekly and monthly sales reports, forecasts, and pipeline updates. 
• Maintain accurate customer records and sales activities using CRM software. 
• Present sales performance updates during team meetings. 

Requirements 

• Bachelor's Degree in Business, Marketing, Sales, or a related field. 
• 3–4 years of experience in sales, business development, or account management. 
• Proven track record of achieving or exceeding sales targets. 
• Excellent communication, interpersonal, presentation, and negotiation skills.
• Strong customer relationship management and problem-solving abilities. 
• Experience using CRM software is an advantage. 
• Self-motivated, organized, and able to work independently. 
• Good understanding of market trends and customer needs. 
• Willing to travel for client meetings when required.