Microsoft Engineer

Job Location:  hybrid in Bucharest

Recruitment process:

• HR screening
  
• Technical interview

Role description:

As a Microsoft Engineer you have System Engineer responsibilities, that relate to the delivery of quality IT services on time.

System Engineer responsibilities:

• Perform system administration activities such as: 
  • Deployments, configuration and troubleshooting of OS.
  • MS Office Suite installation, configuration and troubleshooting.
  • System / Network monitoring and troubleshooting.

• Assist with helpdesk functions as needed, such as responding to tickets, providing desktop support in a mostly windows environment and providing support in creating emails accounts and user password resets etc.
• Solve primary problems with existent network, WIFI and IP phone systems for clients (internal/external);
• On-site support at clients headquarters (installation, configuration, troubleshooting).

Technical related responsibilities:

• Decide upon all technical related matters that your team encounters and cannot decide/resolve by themselves;
• Provide technical coaching to individual team members; exert technical influence over the team, increasing their productivity and effectiveness by sharing your knowledge and experience; support them in technical growth and personal development;
• Clarify, prioritize and negotiate client requests and deliverables;
• Collaborate with all involved parties, including other Team Leads / Delivery Manager and other team members, to clarify aspects related to IT components that are interfaced;
• Perform deep dives into IT problems, finding true root causes and devising solutions

Project related responsibilities:

• Define, provide input & feedback on project planning to relevant stakeholders;
• Manage high-level client expectations and relationships.
• Keep constant communication with the client regarding, changes, delays, opportunities & priorities;

Profile: 

• 5 years of hands-on system administration experience is required.
• Experience with Azure Cloud.
• Experience in Windows/Mac systems administration (deployment, configuration, troubleshooting);
• Experience in managing Microsoft Office Suite (installation, configuration, troubleshooting);
• Familiarity in configuring emails (EXCHANGE, Office365, POP3, IMAP, SMTP)
• Familiarity with Active Directory, Group Policy, DNS, DHCP, Fileserver and networking;
• Knowledge in IT hardware administration (deployment, configuration, troubleshooting);
• Microsoft Certifications.
• Microsoft Azure Certifications.
• Cloud Certifications.
• Bachelors degree in computer science or a related field.