Director of Digital Product

• USALCO is a leading provider of aluminum-based component products serving industries such as water treatment, pulp and paper, oil refining catalysts, and construction materials. We are committed to safety, quality, and operational excellence across our manufacturing network.

Job Summary

• USALCO is seeking a Director of Digital Product to lead the strategy, roadmap, prioritization, and execution of Decision Blue® as a scalable digital offering. In this role, product refers specifically to the Decision Blue software platform and related digital capabilities—not USALCO's chemical products.
• This individual will serve as the voice of the customer and translate USALCO's business strategy, water treatment expertise, customer needs, plant data, and field-service insights into practical digital workflows and AI-enabled decision-support tools for operators, technical teams, and commercial stakeholders.
• This is a highly strategic and hands-on role requiring strong SaaS product management discipline, agile development experience, customer discovery skills, and the ability to work cross-functionally with IT, services delivery, technical experts, and commercial teams to build Decision Blue into the water industry's leading operator-centric treatment intelligence platform.

Essential Duties & Responsibilities

Digital Product Ownership

• Own the Decision Blue digital platform roadmap.
• Own the digital product backlog and prioritization process.
• Write and manage epics, features, and user stories.
• Lead sprint planning and Decision Blue release cycles.
• Define acceptance criteria and digital release requirements.

Customer Discovery

• Conduct customer interviews and market research.
• Work directly with treatment operators and utility leaders.
• Validate Decision Blue market fit and customer value assumptions.
• Identify emerging market needs.
• Translate customer and internal discovery into Decision Blue roadmap decisions.

AI-Enabled Digital Capability Development

• Identify opportunities for AI-driven decision support.
• Define roadmap progression from analytics to predictive and autonomous operations.
• Collaborate on AI governance and model validation.

Cross Functional Leadership

• Partner closely with Engineering, Services, Marketing, and Commercial teams.
• Balance customer requirements against technical feasibility.
• Work with Services counterparts to develop delivery approaches that balance speed to market with Decision Blue roadmap development.
• Drive alignment across stakeholders.

Success Metrics

• Decision Blue adoption.
• User engagement.
• Customer retention and expansion influenced by Decision Blue.
• Decision Blue feature utilization.
• Digital ARR growth contribution.
• Roadmap execution performance.
• Digital net revenue retention.

Qualifications

Required Qualifications

• 8+ years of SaaS product management experience.
• Experience leading B2B software products.
• Strong Agile and Scrum experience.
• Proven ability to launch and scale software products.
• Experience working with data platforms, analytics, AI, or operational software.
• Communication and teamwork skills

Preferred Qualifications

• Water, industrial, environmental, utility, or infrastructure experience preferred.

USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.

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