Bilingual Customer Support Executive

Languages Required: Fluent in Khmer and English
Nationality:
-Open to Cambodian nationals or residents
-Other nationalities welcome if language fluency is met
Work Mode:
-Remote (Work from Home)
-Office planned in Cambodia in future
-Relocation reimbursement may be considered if needed later
Salary Range: USD $800$1,000/month(Weekend pay included in base salary)
Work Schedule :

• 5-day work week, 9-hour shifts
• 4-day work week, 12-hour shifts
• Weekend shifts required

Others : paid and medical leave (still deciding on the number and off in lieu if required to work on holidays)

Job Summary
We are a fast-growing and forward-thinking iGaming company looking to build a lean and dedicated customer support team. Were starting by hiring 1-2 Khmer-English bilingual candidates to join our remote team, with plans to scale further in the coming months. If you enjoy digital communication, solving problems, and being part of a startup-style environment, this is a great opportunity to grow with us.

Key Responsibilities

• Manage customer enquiries via Telegram
• Respond to affiliate-related questions via Telegram
• Handle ad hoc tasks as assigned by management
• Document and escalate issues when necessary
• Collaborate with internal teams to improve the user experience

Who Were Looking For

• Fluent in Khmer and English
• Strong communication skills and a friendly, professional manner
• Reliable, self-motivated, and proactive in solving problems
• Able to work independently while remaining a team player
• Prior experience in customer service or iGaming is a bonus
• Fresh graduates are welcome training will be provided