About the job HP Hardware Support Technician — Lower Manhattan / Staten Island — 3 Repairs — $202.50 Total
Valen Solutions is recruiting an experienced local independent field-service technician or qualified service company for this planned HP repair package. This is onsite component repair, testing and service reporting. The package covers 3 repair tickets. Some tickets may share a service location.
Fixed package fee — direct assignments
$202.50 USD total for the complete defined package, including labor, ordinary travel and fares, agreed parts pickup and returns, testing and documentation. This is the fixed fee for a direct assignment, covering the stated work and included expenses. It is not an hourly or per-ticket rate. No separate travel, pickup, return or other expense is approved automatically. Additional scope or repeat visits require written approval before work. Payment method and timing are confirmed before acceptance. Field Nation provider payment is set separately on that platform before release.
Locations and proposed route
Civic Center 10278 to Financial District 10271 to Staten Island 10309
Parts handovers for Federal Plaza and Staten Island will be specified in the issued assignment; the Financial District handover is at the service building. Allow for a long cross-borough transit leg: the sampled afternoon connection is about 1 hour 45 minutes including waiting, not a short walk between sites.
Exact addresses, site contacts, access instructions and agreed appointment windows will be provided through the assignment process. Final order follows parts availability, collection windows and customer appointments.
Schedule
Applications are open now. Share your earliest availability and available business hours in Eastern Time. Service dates/start times are confirmed in the written assignment after parts, access and required engineer approval are verified. Some packages may require more than one agreed visit day. Do not travel or contact an end customer before assignment confirmation. This listing does not guarantee a specific date, hours or ongoing volume.
Device-specific work
1. EliteBook 640 G11 no boot/battery.
2. EliteBook 8 G1i no power/no boot.
3. Pro SFF 400 G9 no POST/no video.
Device identification and the correct part/action plan will be verified in the issued work orders before travel. A listed symptom is not permission to replace an unapproved part.
Parts and pre-visit checks
- Replacement parts are client supplied; do not purchase or substitute parts.
- Review each released work order, model, approved action plan and part number.
- Confirm that the correct parts are physically available at each issued pickup point; shipment tracking alone is not collection confirmation.
- Confirm packaging dimensions/weight, safe carrying, ESD protection and any special handling/return instructions before choosing transit or a vehicle.
- Keep every ticket's new, removed and unused parts separately labeled. Preserve packaging and use only the supplied return instructions/labels.
- Confirm your approved identity, site access, customer window, route and escalation contact before departure.
Required experience and tools
Hands-on HP laptop, desktop, all-in-one or tablet component repair appropriate to the models above; system-board, keyboard/top-cover, display, battery, fan, hinge, WLAN and storage skills as relevant. General help-desk or networking experience alone does not establish component-repair capability.
Bring appropriate precision screwdrivers and opening tools, ESD protection, a charged laptop/charger, phone/camera and reliable connectivity. Use only approved diagnostics, branding/recovery tools and project credentials supplied or enabled through onboarding. Required project screening, vendor training and client approval must be completed before deployment. Service companies must identify the actual proposed engineer; substitutions require approval.
Onsite work and deliverables for each repair
- Follow the designated check-in and checkout process; record actual arrival, start/end and delays.
- Verify the reported issue, follow model-specific service procedures and install only the authorized correct component.
- Test the affected function and normal operation; escalate wrong parts, access problems, extra faults or unsuccessful repairs before additional work.
- Record diagnosis, actions, parts disposition, relevant test results, required repair evidence and customer acceptance where applicable.
- Protect customer data; do not include credentials, personal information or unrelated screens in photographs.
- Submit complete service notes promptly through the assigned reporting process; report unresolved work with its reason and next action.
- Complete required part returns using issued instructions and retain drop-off receipts. Return instructions and timing are confirmed in the work packet; do not discard parts without authorization.
How to apply
Apply through this listing or email bryant.lynch@valensolutions.net with subject "HPI G1 — Lower Manhattan / Staten Island". Interested? Reply with your availability, and we will discuss the assignment. Do not send identity documents, banking details or sensitive screening material by ordinary email or public comments.