Recruitment Associate

Role Overview

The Recruitment Associate provides administrative and coordination support to the recruitment team, with a primary focus on following up with candidates throughout the recruitment process and ensuring timely completion of assessments and pre-employment requirements.

The role works closely with the Recruitment Specialists to help keep candidates moving through the recruitment process and support the team with day-to-day recruitment activities.

Key Responsibilities

Candidate Follow-Up

• Follow up with candidates who have pending or incomplete assessments.
• Monitor assessment completion and ensure candidates are reminded within the required timelines.
• Follow up with candidates regarding pending recruitment requirements and next steps.
• Track candidate responses and identify candidates who are unresponsive or delayed.
• Provide candidates with clear information and instructions regarding their pending actions.
• Escalate candidate concerns, issues, or prolonged delays to the appropriate Recruitment Specialist.

Pre-Employment Requirements

• Follow up with hired candidates to ensure timely submission of pre-employment requirements before their start date.
• Send reminders to candidates with outstanding requirements.
• Monitor the completion of required documents and flag missing or delayed requirements.
• Assist candidates with basic questions regarding the submission of their requirements.
• Coordinate with the recruitment team regarding candidates who may be at risk of not completing their requirements before their start date.

Recruitment Support

• Support basic recruitment activities, including candidate sourcing and screening, interview coordination, high-volume hiring requirements, and recruitment campaigns, while escalating complex matters to the Recruitment Specialists as needed.
• Handle routine recruitment tasks while escalating complex cases or decisions to the Recruitment Specialists.
• Work collaboratively with the recruitment team to help ensure recruitment activities are completed efficiently.

Qualifications

• Bachelor's degree in marketing, Human Resources, Psychology, Business Administration, or related field.
• Fresh graduates are welcome to apply.
• Strong attention to detail and organizational skills.
• Good verbal and written communication skills.
• Comfortable communication with candidates through email, phone, and messaging platforms.
• Able to manage multiple follow-ups and tasks while meeting deadlines.
• Proactive, reliable, and willing to learn.
• Comfortable working in a fast-paced recruitment environment.
• Basic knowledge of recruitment processes is an advantage but not required.
• Amenable to work Onsite