Job Openings Client Services Executive

About the job Client Services Executive

The Client Services Executive at Venturenox is responsible for managing the entire sales cycle from finding a potential client to closing a deal. They are also involved in managing the customer relationship after closing the sale and making sure the project progresses through different stages smoothly.

The Client Services Executive works with the company leadership as well as functional managers to close deals and build long-term profitable relationships. We require our team members to be passionate about their work, have a collaborative approach, and bring positive energy to the workplace.

Responsibilities:

  • Deeply understand the target market (early stage startups), their challenges and their expectations from product development partners.

  • Deeply understand services offered by our company along with our specific process and framework that we utilise to build products.

  • Coordinate with the marketing team and the company leadership to develop sales collateral and build processes.

  • Find new potential customers through LinkedIn, startup communities, online events, and other channels and tools.

  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.

  • Engage product managers and technology architects to prepare proposals and figure out details of the technical solutions.

  • Coordinate with HR, Product and Engineering teams to manage resources to kick-off new projects.

  • Coordinate with the finance teams to raise invoices to the customers and follow-up for their clearance.


Desired Skills:

  • Comfortable working in a highly visible role, being the face of the company and ability to set the tone in customer interaction.

  • Have a good understanding of marketing, sales and account management practices in the technology services industry.

  • Have a great sense of responsibility and understanding of how the business development role is critical for the success of the company.

  • Ability to present the company in a favorable light and highlight its image as a progressive and unique company.

  • Ability to quickly understand high level technology and product landscape in the startup world which affects our customers and our business.

  • Excellent verbal and written communication skills. Capable of effective presentations and demonstrations via online tools.

  • Exceptional analytical and problem-solving skills. Ability to research customers and their industries to understand their needs.

  • Strong interpersonal skills, able to build rapport with the customers and communicate effectively with them.

  • Experience with lead generation tools such as SalesNavigator, and other CRM tools such as Salesforce or HubSpot.


Working at Venturenox:

Venturenox builds beautiful and scalable software products for startups. We take founders from idea to launch, and deliver a state of the art product. We specialise in all skills necessary to build modern software.

At Venturenox, we believe that people perform best when they are set free. Following this philosophy, we allow flexibility and time and location; be inclusive in our processes, and don’t try to police or monitor our people.

While working at Venturenox, you will get

  • Above market salary package

  • Flexibility in time and location of work

  • Relaxed and pressure-free environment

  • Experience with cutting edge technology stack

  • Chance to work on highly impactful products