Veterinary Receptionist
Job Description:
Are you an experienced receptionist with a passion for animals and a commitment to exceptional client service? At Dr. Fitz Bayside Animal Clinic, we are seeking a talented Veterinary Receptionist with at least 5 years of experience to join our team in New Baltimore, MI.
About Us
Dr. Fitz Bayside Animal Clinic has been a trusted name in the New Baltimore community, delivering high-quality care and personalized attention to pets and their families. We pride ourselves on creating a welcoming environment for clients and fostering a culture of collaboration and excellence for our team.
Your Role
As the face and voice of our clinic, the Veterinary Receptionist plays a pivotal role in ensuring every client has a positive experience. Your primary responsibilities will include:
- Greet clients with a friendly and professional demeanor.
- Managing appointment scheduling and confirming bookings.
- Answering phone calls and responding to client inquiries.
- Processing payments and maintaining accurate financial records.
- Assisting clients with check-in and check-out procedures.
- Maintaining and updating patient records with precision and attention to detail.
- Supporting the team with general administrative tasks to ensure smooth daily operations.
Who You Are
We're looking for a receptionist who combines outstanding organizational skills with a warm, client-centered approach. The ideal candidate will have:
- At least 5 years of experience in a veterinary, medical, or customer service reception role.
- Exceptional communication and interpersonal skills.
- Proficiency in managing multi-line phone systems and scheduling software (experience with veterinary practice management software is a plus).
- Strong organizational abilities and attention to detail.
- A passion for animals and a desire to create a welcoming experience for every client.
- The ability to thrive in a fast-paced environment while maintaining professionalism and poise.
What We Offer
At Dr. Fitz Bayside Animal Clinic, we value our team members and recognize their contributions with:
- Competitive compensation based on experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous paid time off (PTO) and holiday pay.
- Opportunities for professional development and growth.
- A supportive team culture where your skills are appreciated.
Why Join Us?
Dr. Fitz Bayside Animal Clinic is more than a workplace, a community. We are dedicated to supporting our clients and their pets while fostering a positive, collaborative environment for our team. Your role as a receptionist will be central to delivering the exceptional service were known.
How to Apply
If you're ready to bring your expertise and enthusiasm to a team that values your skills, we'd love to hear from you.
Be the first smile our clients see and help create a welcoming experience at Dr. Fitz Bayside Animal Clinic!
Required Skills:
Pay Collaboration Operations Bookings Organizational Skills Daily Operations Attention To Detail Compensation Insurance Interpersonal Skills Payments Records Scheduling Software Customer Service Communication Management