Service Manager

Job Title: Service Manager Location: Charlotte, NC

About LiftOne: LiftOne is a leading material handling equipment company committed to excellence in service and customer satisfaction. We're proud to partner with Veteran Workforce Solutions in our mission to hire talented veterans through the DoD SkillBridge program.

Position Overview: We are seeking an experienced Service Manager to lead our service operations in Charlotte, NC. The ideal candidate will combine technical expertise with strong leadership abilities to ensure optimal service delivery and team performance.

Key Requirements:

• Minimum 5 years of service management experience
• Comprehensive technical knowledge of material handling equipment
• Proven leadership experience
• Military veterans strongly encouraged to apply

Essential Responsibilities:

• Oversee daily service operations and team management
• Ensure high-quality service delivery and customer satisfaction
• Manage resource allocation and scheduling
• Lead and develop service technician team
• Maintain service quality standards and operational efficiency
• Monitor and optimize service performance metrics
• Collaborate with other departments to achieve business objectives

Required Qualifications:

• Technical expertise in material handling equipment
• Strong leadership and team management skills
• Excellent problem-solving and decision-making abilities
• Outstanding communication and customer service skills
• Proven track record of successful service operations management

Benefits Package:

• Company vehicle
• Tool allowance
• Competitive salary
• Comprehensive benefits package
• Professional development opportunities
• DoD SkillBridge program eligible position

How to Apply: Qualified candidates, especially transitioning military personnel, can apply through Veteran Workforce Solutions at VWS@VWSolutions.net