Job Description:
Job Summary
An Infrastructure Support Engineer is needed to support the operation, maintenance, and performance of a complex system infrastructure. The role focuses on maintaining virtualized environments, troubleshooting system issues, automating administrative tasks, and ensuring the stability, security, and efficiency of system operations. The position also involves collaborating with technical teams, maintaining documentation, and supporting infrastructure deployment and maintenance activities.
Travel:
Occasional travel may be required to support system deployments and maintenance activities (less than 10%).
Security Clearance Requirement:
An active Secret clearance is required. Applicants must be U.S. citizens and able to meet eligibility requirements for access to classified information.
Requirements
- Strong understanding of VMware virtualization technologies and virtual machine configuration
- Proficiency with scripting languages such as PowerShell, Ansible, Bash, and Python
- Excellent documentation and communication skills
- Demonstrated ability to troubleshoot complex technical issues independently
- Comprehensive understanding of system-of-systems concepts, Infrastructure as a Service (IaaS), and complex architectures
- Extensive knowledge of Linux operating systems (RHEL and Ubuntu) and Windows operating systems
Responsibilities
- Maintain and troubleshoot virtualized infrastructure environments using VMware
- Configure and manage virtual machines (VMs) to ensure optimal performance and resource utilization
- Automate system administration tasks using scripting languages such as PowerShell, Ansible, Bash, and Python
- Develop and maintain technical documentation for infrastructure processes and procedures
- Collaborate with team members to resolve technical issues and share knowledge
- Troubleshoot complex technical problems with minimal supervision
- Maintain a strong understanding of system architecture, IaaS components, and system interdependencies
- Install, configure, and maintain Linux and Windows operating systems
Preferred Skills and Experience
- Knowledge of AWS environments, particularly tactical cloud environments
- Programming or software development experience
- VMware or Infrastructure-as-a-Service certifications
- Experience with containerization technologies such as Docker or Kubernetes
Education
A Bachelors degree in a relevant field such as Computer Science or Information Systems is preferred, or equivalent professional experience.