Job Description:
Job Summary
The IT Surveillance & Security Technician II is responsible for managing, maintaining, and advancing enterprise surveillance and physical security systems. This role combines hands-on technical expertise with project coordination to ensure reliable operation of CCTV, video management, and door access control systems across multiple facilities.
What You Will Do
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Provide technical leadership and oversight for surveillance and door access control systems across multiple sites
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Plan, coordinate, and execute system installations, upgrades, and maintenance projects from start to completion
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Manage and monitor operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components
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Configure, administer, and maintain access control systems across facilities
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Support access control technologies including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys
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Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco
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Interpret technical drawings and engineering plans to ensure system accuracy and efficiency
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Coordinate with vendors for equipment procurement, system upgrades, and maintenance support
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Perform hardware and software installations, updates, and system integrations
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Evaluate and monitor network and power infrastructure supporting surveillance and security systems
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Troubleshoot and resolve technical issues to maintain system uptime and reliability
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Maintain detailed system documentation, drawings, standards, and troubleshooting procedures
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Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines
What You Need to Have
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Bachelors degree in Computer Science, Information Technology, or a related field or equivalent professional experience
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5+ years of experience managing surveillance, CCTV, and door access control systems
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Hands-on experience with enterprise-grade surveillance and access control technologies
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Familiarity with platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco
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Proficiency with project management tools and methodologies
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Strong knowledge of electrical systems, video installations, cabling, and hardware configuration
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Experience with networking, system integration, and Windows environments (including virtual machines)
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Understanding of architectural and control requirements for secure door access systems
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Excellent troubleshooting, problem-solving, and communication skills