Job Openings Production Printer Technician

About the job Production Printer Technician

Position

A company is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Canon & Ricoh Production Printers for its office in Sacramento, CA.

If you are a self-driven, service expert who is detail-oriented and capable of multitasking, this opportunity may be a great fit.

Essential Job Duties

  • Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles

  • Perform diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines

  • Canon and/or Océ Vario Series Certification & service experience (including Titan & Colorado Machines)

  • Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment

  • Provide high-quality technical support and expertise by completing each service call according to service agreements and requirements

  • Effectively complete all territory assignments and develop options to resolve unexpected problems

  • Participate in training to remain up to date with new products and procedures

  • Provide specialist service to other field service technicians for unresolved technical problems/issues

  • Support the sales team with technical expertise to help maximize equipment leads and upgrade opportunities

  • Work in a fast-paced environment

Qualifications

  • 26 years of relevant experience

  • Experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.

  • Production print certifications are highly preferred

  • Strong computer knowledge

  • Excellent customer service and communication skills

  • Strong problem-solving and mechanical/electrical skills

  • Proficient in Windows 10 applications

  • Highly motivated and capable of working independently in the field

  • Must possess a valid drivers license with a clean driving record (a company vehicle will be provided)



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