IT Specialist (Operations and Automation)

About Us

Victoria's Fundación is a purpose-driven foundation and business hybrid, grounded in loyalty, growth, and genuine change. Our mission is to create meaningful experiences, nurture bold talent, and establish systems grounded in emotional intelligence, integrity, and innovation. Based in the Netherlands, we are primed for rapid expansion.

Role Overview

A hands-on, high-integrity problem solver who knows how to set up and maintain core systems like DNS, Google Workspace, Microsoft 365, Slack integrations, and automation platforms like Make.com (formerly Integromat). This role bridges initial tech setup and ongoing systems maintenance, with a strong focus on email deliverability, workflow automation, and internal tooling reliability.

Youll work closely with leadership during the onboarding and setup phase to build clean, scalable systems from day one. Once key tools and processes are in place, your focus will shift to proactive maintenance, optimization, and identifying new opportunities to streamline operations.

️ Key Responsibilities

• Configure and maintain DNS settings, email routing, and SPF/DKIM/DMARC records to ensure email deliverability
• Manage Google Workspace: user provisioning, filters, access controls, groups, and troubleshooting

• Administer and integrate Microsoft 365 tools and accounts

• Set up and manage Slack integrations and automation workflows

• Build and optimize Make.com (Integromat) automations for internal processes

• Monitor system performance, uptime, and key service integrations

• Resolve IT issues quickly and independently

• Ensure tools and systems stay secure, organized, and aligned with team needs

• Document setups and share knowledge with the broader team

• Track when systems move from setup to maintenance and identify what comes next
• Be proactive in suggesting improvements, automations, and efficiencies

• Stay curious and constantly evolve your toolkit

• Potential to grow into a leadership role (e.g., IT Manager or Head of Internal Systems) as the company scales

Qualifications

· Deep understanding of DNS management: including record setup (A, CNAME, TXT), email authentication protocols (SPF, DKIM, DMARC), and troubleshooting deliverability issues

· Hands-on experience with Google Workspace administration: user provisioning, access controls, filters, aliases, groups, and mobile device management

· Proficiency in Microsoft 365: account setup, license management, basic Exchange and Outlook configurations

· Slack administration and integrations: installing and configuring apps, managing workflows, integrating with external tools

· Strong automation skills with Make.com (Integromat): creating multi-step scenarios, error handling, using webhooks and APIs

· Experience with other automation platforms (Zapier, n8n, etc.) is a plus

· Solid grasp of email systems and deliverability best practices: bounce handling, inbox placement, blocklist monitoring

· Ability to document technical setups and workflows clearly and concisely

Work Schedule

36 hours/week | Monday - Friday | 9 AM - 5 PM (Netherlands time)

Compensation

Base rate: $300 - $400/month (36 hrs/week)

Remote job 

Open to applicants from Africa and the Philippines.