Remote Matchmaker - Client Relationship Management

Are you an experienced relationship builder who loves managing client success and delivering exceptional results? Ready to apply your account management expertise to literally creating life-changing relationships?

VIDA Select has been at the forefront of the matchmaking industry since 2009, and our modern dating service allows our clients to sit back and relax while we find their soulmate on dating sites and apps. We're seeking remote Matchmakers with strong client management backgrounds!

What You'll Do:

• Own the client journey end-to-end, including initial video consultation, client onboarding, matchmaking strategy, and achieving results
• Set up and optimize dating profiles (photos, prompts, positioning) with our Writers and Scouts
• Navigate dating apps on behalf of clients to identify, qualify, and advance promising matches
• Provide practical coaching on messaging, first-date prep, and app etiquette to improve outcomes
• Communicate proactively in English, sharing progress, gathering feedback, and resetting strategy as needed - using your proven client communication skills
• Track activity, maintain organized pipelines, and meet deliverables without direct supervision
• Collaborate with the broader team to continually elevate client outcomes, leveraging AI-enabled tools and best practices

Why Account Managers excel as Matchmakers:

• You already have experience managing client relationships and expectations
• Your consultative approach perfectly fits our personalized matchmaking process
• You understand how to deliver results while maintaining client satisfaction
• Your project management skills ensure smooth execution of our dating strategy

Schedule and Location:

• Remote

• Part-time to start, with potential to move to full-time

• Choose either:

  • One consolidated shift: 12 pm to  pm EST, or

  • Two split shifts within these windows: mornings 7 am to 11am EST and evenings 5pm to 10pm EST

• You set your schedule within those windows to meet deliverables

• Role starts at 6 days/week during the initial orientation period; afterward, you'll have a regular day off

Pay:

• This job pays a flat rate of $12 per hour.

Are You Right For The Job?

• Detail oriented, reliable and able to work without direct supervision

• Excellent English skills, both spoken and written (essential)

• Stable, reliable internet connection

• Previous account management, customer success, sales, or client services experience

• Strong organizational and project management abilities

• Consultative mindset and relationship-building expertise

Why Join VIDA Select:

• Meaningful impact: change lives by creating real connections

• Modern toolkit: AI-assisted workflows, proprietary processes, and a proven model that set you and your clients up for success
• Growth culture: supportive, fully remote team that values personal development and continuous improvement