Commercial Support Associate

We are looking to hire a

Commercial Support Associate

Based in Thessaloniki| Ref: CAS - 0525

About VIPA

VIPA is a European multinational company, based in Lausanne, Switzerland, with a leading position in the global recycling and recovered material trading sectors. Its Greek subsidiary, VIPA Hellas, is headquartered in Thessaloniki (G&G Office Complex, Mediterranean Cosmos area) and employs more than 300 people in Greece, achieving constant dynamic growth in both operations and manpower. We are looking for a professional based in Thessaloniki, that will be working on a shift of 9:00 - 17:00, on a non-fixed contract, at our offices in Thermi.

Why VIPA?

For us each and every team member is special and important, and this is the reason why we invest in education, training, personal and professional growth. We offer great working conditions in a multinational environment, in a dynamic and fast-growing company.

Key Duties & Responsibilities

• Provide commercial support to traders and cooperate with them on all matters of orders follow up

• Communicate with suppliers regarding product availability and shipment schedule 

• Receive all relevant documentation by supplier and ensure that is complete and accurate according to customer’s requirements

• Generate orders within the ERP system and document all details received from the corresponding traders (purchase/sales)

• Manage and maintain accurate records of customer and vendor communication, transactions, contracts and other relevant documentation

• Collaborate with colleagues in order to ensure customer satisfaction

Qualifications & Competencies

• Degree in Logistics or Business Administration or any other related field

• Two years of experience in office setting 

• Excellent knowledge of English

• Very good knowledge of Microsoft Office

• Customer-centric approach

• Critical thinking skills 

• Ability to perform under pressure and deadlines

What we offer

• Private health insurance

• Corporate equipment

• Continuous training  and opportunities for professional and personal development

• Hybrid work model - working from home for some days of the week

• Excellent working conditions in a multinational environment