Job Title: Driver Manager
Department: Operations
Reports To: Operations Manager
Location: DFW Metroplex On-site

Position Overview

A growing transportation and logistics provider is seeking a proactive, detail-oriented Driver Manager to oversee a fleet of professional truck drivers. This position plays a critical role in ensuring the timely, safe, and cost-effective movement of freight. The Driver Manager will coordinate routing, monitor compliance, manage driver performance, and serve as the primary point of contact for drivers.

Key Responsibilities

• Manage a designated fleet of drivers to ensure on-time pickup and delivery of freight
  
• Dispatch drivers, conduct check calls, and monitor load status
  
• Log and escalate any service issues, delays, or incidents using AS400 or similar systems
  
• Respond to driver and customer concerns promptly and professionally
  
• Promote safety and ensure compliance with DOT regulations and company policies
  
• Maintain accurate documentation for all driver communications and load activity
  
• Track and communicate performance metrics (e.g., HOS, safety, on-time performance)
  
• Support daily logistics including routing, scheduling, payroll inquiries, and equipment coordination
  
• Collaborate with internal departments (Customer Service, Planning, Safety) to meet delivery expectations
  
• Foster open communication and positive working relationships with driving personnel
  
• Maintain a reliable, consistent on-site presence and participate in on-call coverage as required
  

Qualifications

Education & Experience

• High School Diploma or GED required; some college coursework preferred
  
• Minimum of 2 years of experience in driver management, dispatch, or logistics operations
  
• Prior experience with AS400 or similar Transportation Management Systems highly preferred

Technical Skills

• Working knowledge of DOT regulations and Hours of Service (HOS) compliance

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Familiarity with transportation or fleet management platforms (e.g., TMS)

Interpersonal Skills

• Excellent verbal and written communication

• Effective conflict resolution and interpersonal skills

• Strong multitasking ability and time management in a high-pressure environment

• High attention to detail and ability to make sound decisions quickly

• Bilingual (Spanish) a plus

Work Schedule & Expectations

• Standard schedule: Monday to Friday.

• Flexibility required for early/late hours depending on operational needs

• Participation in rotating on-call or weekend coverage may be required
  

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.