Location: San Francisco, CA
Work Setup: In-person 5 days per week
Seniority: 8 to 12 years of experience
Compensation:

• Salary: 200K to 250K

• Competitive equity

• Visa sponsorship not available
  Employment Type: Full-time

About the Role

We are seeking a Senior Product Manager (IC) to lead core consumer experiences for our General Medicine platform, spanning from first touch to visit completion and follow-up.

This is a high-ownership, hands-on role for a product leader with exceptional product sense and design intuition who thrives in fast-moving, real-world systems. You'll drive product strategy, define north-star metrics, and collaborate deeply with design, engineering, and clinical teams to deliver best-in-class consumer healthcare experiences.

What You'll Do

• Own the General Medicine consumer roadmap and key outcomes, including activation, visit conversion, CSAT/NPS, and retention.

• Define a clear product vision and measurable goals, turning strategy into actionable and prioritized roadmaps.

• Collaborate with Design to deliver elegant, design-led, and high-quality user experiences.

• Partner with clinicians, care ops, and engineering to model real-world workflows including scheduling, rescheduling, insurance, and escalation paths.

• Ship iteratively prototype, test, and launch new features from 0 to 1 while rigorously analyzing performance data.

• Ensure reliability and trust through robust systems, intuitive fallback states, and strong user communication.

• Lead discovery by conducting user research, usability testing, and data-driven analysis (SQL, dashboards) to uncover actionable insights.

What We're Looking For

Experience & Background

• 8 to 12 years of experience as a senior IC product manager with a strong track record in consumer tech.

• Proven success in high-growth startups that scaled from Series A to D.

• Experience at top-tier consumer technology companies or as a founder/operator in a fast-paced environment.

• Full-stack product ownership experience from ideation and design through execution and analytics.

Technical & Analytical Skills

• Deep understanding of product strategy, analytics, and design fundamentals.

• Strong technical familiarity to effectively partner with engineering teams.

• Demonstrated ability to use metrics and data to guide decisions and measure impact.

Soft Skills

• Self-motivated and relentless, with a bias for action and deep ownership.

• Exceptional communication and ability to distill complex systems into clear narratives.

• Comfort with ambiguity and operational complexity.

• Passion for delivering polished, high-quality experiences that delight users.

Bonus Points

• Excitement to build impactful products in healthcare and eagerness to learn clinical and operational nuances.