Payroll and Timekeeping / Attendance Specialist

Key Responsibilities

Timekeeping and Attendance Management

• Monitor and track daily employee attendance, including time-in and time-out records, breaks, overtime, and undertime.
• Review and verify employee timesheets and attendance logs for accuracy.
• Identify discrepancies such as missed logs, absences, schedule deviations, or incorrect hours worked.
• Coordinate with supervisors, Account Managers, or Operations Assistants to resolve attendance concerns.
• Maintain accurate records of employee attendance, schedules, and timekeeping data.

Payroll Support and Validation

• Prepare and validate timekeeping reports for payroll processing.
• Ensure employee working hours, overtime, undertime, and leave deductions are accurately recorded.
• Coordinate with the Finance team to ensure accurate payroll calculations and timely payroll release.
• Maintain payroll-related documentation and employee records.
• Assist in payroll audits and reconciliation when required.

Leave and Absence Management

• Monitor and track employee leave requests including vacation leave, sick leave, emergency leave, and unpaid leave.
• Ensure leave balances are properly recorded and updated.
• Coordinate with managers to ensure proper documentation and approval of employee leaves.

Campaign and Schedule Monitoring (BPO/Outsourcing Setup)

• Track and monitor employee working hours across different campaigns or projects.
• Identify employees with zero hours, underutilization, or excess hours and coordinate with operations for adjustments.
• Ensure proper allocation of employee hours according to client or campaign requirements.

DST and Shift Schedule Management

• Monitor and implement Daylight Saving Time (DST) adjustments for international clients when applicable.
• Ensure employee shift schedules are updated and communicated properly when time changes occur.

Reporting and Documentation

• Generate weekly and monthly attendance, timekeeping, and payroll reports.
• Maintain organized records of employee timekeeping data, payroll documentation, and attendance reports.
• Provide attendance-related insights and reports to HR, Operations, and management when needed.

Compliance and Confidentiality

• Ensure all payroll and attendance information is handled with strict confidentiality.
• Maintain compliance with company policies, employment standards, and labor regulations.

Qualifications

Qualifications

• Bachelor's degree in HR, Business Administration, Accounting, or related field preferred; CPA not required.
• Open to fresh graduates (preferably Accounting or business-related). Accounting, payroll, bookkeeping, or finance experience is a plus.
• Strong attention to detail and high level of accuracy
• Excellent organizational and record-keeping skills
• Ability to manage confidential employee information
• Strong communication and coordination skills
• Strong proficiency in Microsoft Excel or Google Sheets

Preferred but Not Required

• Experience using HRIS, payroll systems, or timekeeping software
• Familiarity with shift-based operations and remote workforce management

Tools and Systems

• HRIS / Payroll Systems
• Timekeeping or Attendance Tracking Software
• Microsoft Excel / Google Sheets
• Communication and collaboration tools (email, internal platforms)