Sales and Admin VA

Virtual Assistant – Sales & Admin

Schedule: Monday–Friday, 5:00 PM–7:00 PM UK Time; Saturday, 9:00 AM–6:00 PM UK Time

Key Responsibilities

• Handle customer enquiries through email, phone, WhatsApp, and CRM.
• Follow up with leads and quotes to help convert sales.
• Book appointments and coordinate technician schedules.
• Maintain accurate customer and job records.
• Prepare and send quotes, invoices, and follow-up messages.
• Manage administrative tasks using Jobber, Gmail, and Google Sheets.
• Follow up on overdue payments and pending responses.
• Support directors with daily administrative and operational tasks.
• Identify ways to improve sales, admin, and customer service processes.

Qualifications

• Experience in Virtual Assistance, Sales, Administration, or Customer Service.
• Excellent written and spoken English with confidence speaking on the phone.
• Experience using CRM systems and Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and work independently.
• Experience working with UK, US, Australian, or European clients is an advantage.
• Experience in home services, trades, pest control, facilities, or similar industries is a plus.