Solutions Engineer

About Vispera

As Vispera, we offer Image Recognition and Data Analytics-based retail execution and tracking services to the key players in the retail and FMCG industry. With our products Storesense and Shelfsight and our exquisite customer service, we provide our clients with perfect store solutions that radically change their way of running and monitoring their field operations.

Why Us?

• We value and foster expert knowledge!
• We encourage ourselves for personal and professional growth!
• We listen to and try to understand each other at all times!
• We deeply believe in Do what you say, say what you do!

Role Highlights:

• Take full ownership of the technical side of the sales process by ensuring accurate solution positioning, validation, and alignment with customer needs.
• Conduct rigorous technical discovery and requirement analysis to deeply understand customer systems and integration needs.
• Translate collected requirements into clear, structured, and technically feasible solution definitions, ensuring accurate handover to internal teams.
• Identify integration needs, data flows, and system interactions, ensuring completeness and technical clarity in requirement collection.
• Build and deliver highly customized demonstrations based on real customer scenarios, data structures, and use cases.
• Lead and execute live product demonstrations from the office demo environment for customers across different time zones, ensuring strong technical storytelling and clear value articulation.
• Manage Proof of Concept (PoC) processes by defining success criteria, guiding implementation, and ensuring alignment between expectations and actual product capabilities.
• Coordinate inputs for RFPs and security processes, and communicate outcomes by clearly presenting findings, implications, and action plans.
• Collaborate closely with Sales, Product, Software, and Customer Success teams to ensure alignment across the entire customer lifecycle.
• Provide structured and actionable feedback to Product and Software teams based on customer insights and recurring technical patterns.

Unique Strengths You Bring to the Table:

• 4+ years of hands-on experience in Solutions Engineering, Presales, Technical Consulting, Business Analyst or similar roles within software, technology, or SaaS environments.
• Business-level fluency in English (both written and verbal).
• Proven capability in requirement analysis and technical discovery.
• Strong understanding of APIs, system integrations, and data flows.
• Experience with integration tools or middleware.
• Experience working with data platforms or analytics tools (e.g., Snowflake, SQL, SAP, Salesforce, SFA Systems, Fabric and Power BI).
• Familiarity with security and compliance frameworks (e.g., Pentest, GDPR, SOC2), with the ability to interpret and communicate technical outcomes.
• Experience working with AI-enabled products or solutions, and cloud-based SaaS products within modern technology ecosystems.
• Strong analytical thinking and problem-solving capabilities.
• Ability to explain complex technical concepts clearly to both technical and non-technical stakeholders.
• Strong documentation skills, with the ability to create clear and structured outputs such as solution designs, requirement documents, PoC scopes, and integration flows.
• Strong customer expectation management and cross-functional collaboration skills.
• Ability to manage expectations while maintaining alignment between customer needs and product capabilities.
• Strong ownership mindset with disciplined follow-up and attention to detail.
• Ability to work in a fast-paced environment while maintaining accuracy and clarity.
• Passion for technology and for being a part of a fast-growing BaaS company.

Would Be Nice If You Have:

• Algorithmic thinking or basic algorithm knowledge is a strong plus.
• Experience in complex, multi-stakeholder customer-facing environments is a plus.
• Have knowledge of ISO 27001:2022 and act as required by these systems. (*)

(*): Vispera will provide relevant trainings, in case of a need if the personnel haven't got these trainings, after the recruitment within 3 months.

Exclusive Perks Just for You:

• Hybrid Work Option: Remote-first culture with in-office presence when collaboration and project needs call for it.
• Private Health Insurance: We've got your well-being covered!
• Meal Card: A special touch to spice up your day!
• Continuous Learning and Development Opportunities: Access to training programs with contracted companies.
• In-House Events and Team-Building Activities: Moments filled with collaboration and fun.

At Vispera, we are committed to diversity, equity, and inclusion. Our recruitment process is free from bias and provides equal opportunities to all applicants, regardless of gender, nationality, ethnicity, religion, disability status, or any other personal characteristic.