VIRTUAL MEDICAL RECEPTIONIST (BILINGUAL)

Company Overview:
Vital Virtuals is a leading provider of remote healthcare support services. As we expand, we seek a skilled Remote Medical Receptionist/Admin, proficient in English (C1 or above) to join our team and contribute to our mission of revolutionizing healthcare delivery.

WEBSITE : https://vitalvirtuals.com

Qualifications:

• Bachelor's degree in healthcare administration, business administration, or related field preferred
• Proven 1-2 years of previous experience in medical administration or healthcare support roles is advantageous.
• Proficiency in medical terminology and knowledge of medical billing processes
• Strong organizational skills with attention to detail and accuracy
• Proficiency in computer applications and familiarity with electronic health records (EHR) systems
• Proficient writing and spoken English (including top grammar skills), C1 or C2 level.
• Availability to work California timezone - 30 hrs per week. After 3 months, willing to translate to full time.
• Owns a dual monitor set up + noise cancelling head set

Key Responsibilities:

• Appointment scheduling, medication refills and general patient assistance
• Maintain electronic health records (EHR) and ensure accuracy and completeness of patient information.
• Process patient registrations, insurance verifications, and billing inquiries
• Coordinate communication between patients, healthcare providers, and other healthcare team members.
• Prepare and distribute medical correspondence, reports, and documentation
• Assist with administrative tasks such as data entry, filing, and inventory management
• Uphold confidentiality and compliance with regulatory requirements in all aspects of job performance

Benefits:

• Competitive salary commensurate with experience.
• Flexible remote work schedule.
• Hourly Compensation: $6/hr for first 3 months and $7/hr after 3 months of probation 
• Training is available
• Collaborative and supportive work environment.
• Meaningful work contributing to the improvement of healthcare delivery.

DO NOT APPLY FOR THIS POSITION, - IF YOU DO NOT MEET TECHNICAL REQUIREMENTS, see below (Verified by our team before interviews)
Technical Requirements:
Operating System: Windows 10 Pro or above at 32/64-bit - *Genuine
CPU: Intel Core i5 8th gen and above or AMD equivalent
Memory: at least 8GB RAM
Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted
Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)
External monitor screen, 17,19 or 22 inch in size