Location: PAN INDIA

Experience: 5–7 Years
Employment Type: Permanent
Openings: 1

About the Role

We are seeking a Senior Engineer / Specialist to support AI Datacenter and sovereign compute infrastructure within a Joint GTM capability enhancement initiative. The role operates at an L2 support level and focuses on NVIDIA GPU server hardware, diagnostics, vendor coordination, and cloud operations support. The ideal candidate will contribute to reliable infrastructure operations, SLA adherence, automation, and continuous improvement.

Job Description

The role involves supporting AI datacenter infrastructure across the system frontline and Cloud Operations Support environment. You will manage NVIDIA GPU servers, including hardware installation, diagnostics, troubleshooting, and coordination with vendors.

Working closely with delivery teams and stakeholders, you will help build, operate, and scale the sovereign compute/AI stack while following established change and incident management processes. The role also includes documentation, knowledge transfer, automation, and regulatory compliance readiness.

Key Responsibilities

• Support NVIDIA GPU servers at the L2 system support level.
• Perform GPU server hardware installation, diagnostics, and troubleshooting.
• Coordinate with vendors for hardware-related issues and resolution.
• Support Cloud Operations at the L2/L3 tower as required.
• Build, operate, and scale sovereign compute and AI infrastructure.
• Monitor and maintain SLA adherence across infrastructure operations.
• Follow change and incident management processes.
• Maintain technical documentation and conduct knowledge transfer.
• Contribute to automation and continuous improvement initiatives.
• Support compliance readiness related to DPDP, RBI, and CERT-In requirements.

Required Skills

• 5–7 years of relevant system management, infrastructure, or datacenter experience.
• Experience supporting AI datacenter infrastructure and NVIDIA GPU servers.
• Hands-on experience with hardware installation, diagnostics, and troubleshooting.
• Experience working in L2 system or cloud operations support environments.
• Strong vendor coordination and stakeholder collaboration skills.
• Understanding of change and incident management processes.
• Experience with documentation, knowledge transfer, and SLA-driven operations.
• Ability to work within delivery teams to build, run, and scale infrastructure.

Mandatory Skills

• GitHub Copilot
• Grafana
• Prompt Engineering

Candidate Profile

The ideal candidate should have strong experience in datacenter or system operations with exposure to NVIDIA GPU infrastructure and L2 support. You should be comfortable with hardware troubleshooting, vendor coordination, operational processes, documentation, and continuous improvement in an AI infrastructure environment.

Benefits Package

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A collaborative and inclusive work environment
• The opportunity to work on exciting and challenging projects with leading clients