Senior Conversational AI Engineer (PAN India)

Location: PAN India

Years of Experience: 6-10 Years

Prerequisite skills: Senior Conversational AI Engineer

Job Description:

We are seeking a highly skilled and experienced Conversational AI Specialist with over 6 years of expertise in designing developing and optimizing intelligent virtual agents using Dialogflow CX Gemini Google Cloud technologies and multi-lingual capabilities 

The ideal candidate will be passionate about building scalable high-performing conversational experiences and driving innovation through AI-powered solutions

Key Responsibilities

• Design and develop advanced conversational agents using Dialogflow CX Gemini and Google Cloud AI technologies
• Implement and maintain multilingual bots ensuring seamless user experience across languages
• Apply industry best practices for conversational design NLP tuning and bot performance optimization
• Collaborate with cross-functional teams including UX designers product managers and developers to deliver high-quality AI solutions
• Conduct regular performance audits and implement enhancements to improve bot accuracy response time and user satisfaction
• Integrate conversational agents with backend systems APIs and third-party platforms
• Deploy and manage conversational agents on Google Cloud infrastructure for scalability and reliability
• Stay updated with the latest trends in conversational AI NLP Gemini and Google Cloud technologies
• Provide mentorship and guidance to junior team members and contribute to knowledge sharing

Required Skills Qualifications

• Minimum 6 years of experience in Conversational AI development
• Strong hands-on experience with Dialogflow CX Gemini and Google Cloud AI frameworks
• Proven track record of building and scaling multilingual conversational agents
• Deep understanding of NLP intent recognition entity extraction and context management
• Experience with bot performance tuning analytics and AB testing
• Proficiency in JavaScript Python or other relevant programming languages
• Familiarity with RESTful APIs webhooks and cloud-based integrations
• Excellent problem-solving communication and documentation skills

Preferred Qualifications

• Google Cloud Certification in AIML or Dialogflow
• Experience with other conversational platforms e.g. Rasa Microsoft Bot Framework
• Exposure to voice bot development and speech-to-text technologies
• Experience working in agile environments and using tools like JIRA Confluence etc.,