Identity Access Management IAM Level 2 Engineer (Pune, Chennai)

Location: Pune, Chennai

Years of Experience: 4-8 Years

Prerequisite skills: Minimum 3 years on Active Directory skills (recent years)

Job Description:

• This is a midlevel technical role requiring prior experience in identity platforms and enterprise IAM processes

• Work Location Pune preferred or Chennai This role requires the personnel to work from Clients office for two days in a week
• Shift Timings 24x5 plus rotational on-call on weekends
• Shift Allowance / Overtime (If Applicable) - YES

Key Responsibilities

• Respond to and resolve Level 2 IAM incidents and service tickets in a timely manner
• Support the administration of IAM tools such as Active Directory Azure AD Okta SailPoint CyberArk or equivalent platforms
• Monitor IAM infrastructure to ensure high availability
• Work closely with IT and security teams to ensure the integration of IAM systems with other technologies
• Process and troubleshoot user provisioning deprovisioning and access modification requests across enterprise systems
• Assist with onboarding and offboarding processes including rolebased access control RBAC and least privilege enforcement
• Work closely with IT support teams application owners and SOC to investigate access issues and enforce policy
• Support access reviews certification campaigns and audit requests as part of compliance activities
• Assist users with SSL certificate renewal
• Help document IAM processes workflows and runbooks
• Identify recurring issues and suggest improvements or automation opportunities
• Escalate complex issues to Level 3 engineers in a timely manner

Skills and Qualifications

Mandatory Skills : PowerShell,Bash/Shell scripting,.Net Framework,Identity Governance,IDAM - Microsoft Entra ID,IDAM - Microsoft Entra ID B2B/B2C,Microsoft Copilot for Securit

Good to Have Skills : PowerShell

• Experience 4-8 years of hand-on experience in IT security
• Education Bachelors degree in computer science or a related field
• On-Premises and Cloud Skills Experience with both on-premises and cloud Azure AWS GCP environments
• IAM Solutions
• Strong understanding of user lifecycle management access control models and directory services
• Experience with IAM solutions such as SailPoint Okta CyberArk Microsoft Azure AD or similar
• Incident Management Working knowledge of ITIL practices and experience with ServiceNow
• Network Security Understanding of network protocols firewalls and other security technologies

Soft Skills

• Good communication skills and ability to work in a teamoriented environment
• Quick learner
• Positive attitude
• Preferred Qualifications Certifications in IAM or cybersecurity are a plus