Talent & Culture Generalist in San Francisco de Macorís

Why Join Us?

At VoiceTeam, we are committed to a We Care culture where employees feel valued, supported, and empowered. Our dynamic work environment promotes professional development, innovation, collaboration, and overall well-being.

Job Overview:

We are seeking a detail-oriented and proactive Talent & Culture Generalist to execute and control core Talent & Culture processes while ensuring full compliance with Dominican labor laws and internal policies. This role is responsible for maintaining accurate employee records, contracts, benefits, and HR systems, while also providing on-site support for Wellness and Culture initiatives.

Key Responsibilities

• Execute and manage HR processes in compliance with Dominican labor laws and internal policies.
• Prepare and submit required government documentation (DGT-3, DGT-4, DGT-9), and maintain registrations with TSS, SFS, IDOPRIL, and the Ministry of Labor.
• Maintain accurate employee records, contracts, and updates across HR systems and payroll platforms.
• Support end-to-end employee lifecycle processes, including onboarding, internal movements, and offboarding.
• Administer benefits enrollment, updates, and related reporting.
• Coordinate payroll-related changes such as promotions, salary adjustments, and transfers.
• Serve as a point of contact for employee inquiries related to HR documentation, benefits, and processes.
• Support labor relations through proper documentation, follow-up, and coordination with leadership.
• Assist with the execution of Wellness and Culture initiative

Qualifications:

• Education: Bachelors degree in Human Resources, Business Administration, or a related field.
• Experience: 2 years of experience in HR, wellness, culture, or compliance programs.
• English Level: B1 -Intermediate.
• Technical Skills: Knowledge of TSS, IDOPRIL, SISALRIL, DGT forms (3, 4, 9), and payroll systems.

Core Skills

• Labor law compliance and regulatory awareness
• Confidentiality and professional integrity
• Attention to detail and documentation accuracy
• Time management and task prioritization
• Analytical and problem-solving skills
• HR systems and data management
• Process discipline and compliance control
• Employee service orientation
• Decision-making and accountability
• Effective communication
• Adaptability and flexibility
• Strong cultural alignment and teamwork

Work Schedule:

• Monday to Friday: 8 a.m. to 5 p.m.
• Saturday: 8 a.m to 12 p.m. rotative

Compensation & Benefits:

• Salary: Competitive base pay
• Lunch Allowance
• Fully Paid Supplementary Insurance
• Annual Bonus Based on Company Performance
• Monthly Performance Incentive
• Monthly Activities to foster team spirit
• Career Plans with opportunities for professional growth and development
• On-site psychological assistance