Showroom Sales Lead Role

SHOWROOM SALES LEAD ROLE

We are looking for someone who wants to take their sales career to the next level, by leading our factory showroom sales team.

The showroom is a significant channel for Company, and handles a large volume of sales. We have two store locations; a wholesale location and a retail location, which also fulfils online orders.

Our Client is East Africa's leading consumer plastics brand, and is presently undergoing a transformation from a manufacturing-centric organisation, to becoming a growth-focussed world class consumer company, which is values-led, process driven, and has a high performing organisation.

The ideal candidate will be someone with significant retail experience, ideally as a store manager in a related field. This role is an opportunity to utilise your existing skills and take on additional administrative and management responsibilities.

KEY RESPONSIBILITIES

Sales Supervision: Oversee the sales activities of the showroom & online stores team.

Customer Engagement: Build relationships with customers, including identifying opportunities to drive repeat business.

Gather customer feedback and make product improvement suggestions.

Sales: Engaging with customers directly and selling, including in person, via the phone, or over email.

Team Leadership: Manage performance, coach staff, and find ways to improve sales activities.

Administration Duties: Supervise company reception activities, and other front-office administrative activities.

Improvement Projects: Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area.

Other: Involvement in cross functional projects, or other responsibilities, from time to time.

SKILLS & EXPERIENCE

Undergraduate or higher qualification from a highly regarded university.

A track record of high-performance in a related role.

Retail experience preferred, especially store management.

Hands-on sales experience, including building customer rapport.

A change maker, who is comfortable in a dynamic environment (e.g. start-up / scale-up) or an organisation undergoing significant change.

YOUR VALUES

We value people who are extremely ambitious and have a track record of high-performance, and are able to continually step out of their comfort zone.

A bias for action, with the ability to operate in an ambiguous environment.

A growth mindset we wont be immediate experts in everything we set out to do, but thats ok, as long as were learning and making progress while managing our risk.