MIS Officer / Executive

We are seeking motivated and detail-oriented candidates to join our MIS team for SAP Support or Hardware Support in Senai, Johor. 

Job Requirements

• Minimum Diploma or Degree in Computer Science, Information Technology, Business Analytics, or related field.
• 2–3 years of working experience in ERP (SAP) support or hardware support is preferred.
• Strong analytical and problem-solving skills.
• Good communication and user support skills.
• Must be willing to work in Senai, Johor.

Job Responsibilities

i) SAP Support

• Provide daily ERP (SAP) support and resolve end-user issues.
• Assist in system testing, enhancement, and implementation activities.
• Participate in requirement gathering, business process analysis, and functional documentation.
• Propose and support process and system improvement initiatives.
• Conduct user training and prepare training materials.
• Support month-end and year-end inventory system freeze activities.

ii) Hardware Support

• Manage and monitor all IT equipment including server, notebook, desktop PC, Printer, network equipment are in operable condition, this includes the support, setup and installation of software and hardware.
• Responsible for day-to-day system administration, including Active Directory (AD), mailbox and file server and perform and ensure data and system backup.
• Vendor sourcing & procurement, IT Asset maintenance report and documentation.
• Provide system support to all user related to IT.
• Assist other IT member with project /ad hoc assignment, as necessary.