Dumaguete City, Negros Oriental, Philippines

E-commerce Operations Specialist

 Job Description:

E-commerce Operations Specialist

Job Title: E-commerce Operations Specialist
Location: Remote, Philippines
Job Type: Full-Time
Experience Required: 2 to 5 years
Eligibility: Male/Female both can apply

Role Description

We are looking for an E-commerce Operations Specialist to manage day-to-day online store support, product listing updates, order coordination, marketplace administration, and digital operations tracking. This role is suitable for someone who is highly organized, commercially aware, and comfortable working with e-commerce platforms and online workflows. You will help ensure that online operations run smoothly, product information remains accurate, and customers receive a reliable shopping experience. The ideal candidate should be detail-oriented, responsive, and able to manage multiple operational tasks remotely.

Key Responsibilities

  • Update product listings, pricing, and product information
  • Monitor orders, fulfillment coordination, and issue resolution
  • Support marketplace or website operations
  • Maintain inventory-related records and online trackers
  • Coordinate with support, warehouse, or commercial teams
  • Prepare reports on e-commerce activity and issues
  • Help improve customer experience and operational efficiency

Required Skills

  • E-commerce operations knowledge
  • Attention to detail
  • Platform familiarity
  • Administrative discipline
  • Communication skills
  • Reporting ability
  • Problem solving
  • Time management
  Required Skills:

Eligibility Support Operations Customer Experience Operational Efficiency E-commerce Attention To Detail Communication Skills Records Administration Problem Solving Time Management Communication Management